IT Managed Service Provider: 10 Things OrlanTech is Not

As you compare IT managed service providers, choosing the right partner can often be confusing and overwhelming. With so many options available, how do you pick the right managed service provider for your business? 

At OrlanTech, we believe in simplicity and transparency. In this blog post, we’ll highlight 10 things that OrlanTech is not, and how our approach sets us apart in the IT industry.

1. We Don’t Do Long-Term Contracts; We Offer Month to Month Partnerships

We understand that your business needs flexibility. OrlanTech is not here to lock you into long-term commitments. Our month-to-month service agreements allow you to have the freedom to adapt to changing circumstances without the burden of contractual constraints. Plus, with a month-to-month agreement, you’ll know that we will consistently work hard to keep your business. 

2. We Don’t Have Multiple Confusing Plans to Choose From

Choosing an IT managed service provider shouldn’t feel like deciphering a complex puzzle. At OrlanTech, we keep it simple. We offer clear and straightforward service plans, ensuring you can easily select the one that best suits your specific needs without getting lost in a maze of options. We work to understand your business needs first, then, based on our many years of experience, we will recommend ways to fit those needs. 

3. We Don’t Offer Break/Fix Service, Only Support with Valued IT Partners

OrlanTech is not in the business of merely fixing problems as they arise. We believe in building long-lasting partnerships with our clients. Our proactive approach ensures that cybersecurity and other issues are prevented, not just resolved, making us more than just a service provider: We’re your IT partner.

4. We Don’t Have Quotas or Sell You Something Just to Sell

We don’t believe in pushing unnecessary products or services on our clients. OrlanTech’s team of experts is here to assess your unique needs and recommend solutions that truly add value to your IT infrastructure. Your success is our priority, not meeting sales quotas.

The bottom line? There must be a valid reason to recommend something to you.

5. We Don’t Come With Large Surprises

Surprises in your IT budget can lead to unwanted stress. OrlanTech takes a proactive approach, working closely with you to anticipate your IT needs and costs well in advance. With us, you can confidently plan your budget for the years to come.

6. We Don’t Make You Wait and Wait for Support

When you need support, you need it fast. At OrlanTech, we pride ourselves on our responsiveness. With a substantial and skilled team, we’re ready to assist you promptly, ensuring that your IT and compliance issues are addressed without unnecessary delays.

7. We Don’t Offer Remote-Only Support

While remote support can be efficient, there are times when a personal touch is needed. OrlanTech values relationships and that’s why we’re not limited to remote-only solutions with technicians working solely in the cloud. 

Our engineers are ready to visit your location when necessary, strengthening our connection with your team.

8. We Won’t Nickel and Dime You

Hidden fees and unexpected charges have no place at OrlanTech. We believe in transparent pricing, with no hidden costs or additional charges that catch you off guard. 

What you see is what you get with us.

9. We Won’t Keep You in the Dark

Effective communication is crucial in the world of IT. At OrlanTech, you won’t have to guess what’s going on with our team. 

We ensure that clear and efficient communication is maintained throughout our partnership, so you can always understand what’s happening with your IT systems.

10. No “Geek Speak”

Tech jargon can be intimidating, but OrlanTech engineers are not here to confuse you. We are committed to communicating in plain, understandable language. 

Our team is trained to ensure that you’re always in the loop and can make informed decisions about your IT infrastructure.

Looking for an IT Managed Service Provider? It’s Who We Are

OrlanTech is not your typical IT managed service provider. We prioritize transparency, flexibility and building strong partnerships with our clients. With us, you won’t have to worry about long-term commitments, complicated plans or surprise expenses. We’re here to simplify the world of IT support and provide you with reliable, effective and understandable services. Contact us or book a meeting to discuss your future business endeavors.